Privacy Policy

Your privacy is important to us. This policy sets out how Ivory Cascade Oasis gathers, processes and protects personal information from guests and site visitors.

Last revised: 2026-07-13 · Takes effect immediately.

1. Who we are

Ivory Cascade Oasis ("we", "us", "our") runs the website at https://ivorycascadeoasis.online/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy questions, contact [email protected].

2. Information we collect

We gather the following types of information:

• Booking information: name, address, contact details, payment data, stay dates, dietary requirements and accessibility needs.
• Correspondence: messages sent via our website, email or phone.
• Site usage: IP address, browser type, device, referring URL, pages viewed, timestamps and anonymised analytics events.
• Cookies and related technologies: see Section 6 below.

3. How we use information

We process personal data solely to deliver and enhance our services, including:

• To handle reservations, payments and the services you reserve with us.
• To contact you regarding your stay, issue confirmations and answer questions.
• To meet legal obligations (tax records, anti-money-laundering rules, gaming licence conditions).
• To refine our website and services using aggregated, privacy-conscious analytics.
• To deliver marketing messages where you have given explicit consent; unsubscribe at any time.

4. Legal basis (GDPR)

For visitors in the European Economic Area and United Kingdom, we rely on the legal bases set out in Articles 6(1)(a)-(f) of the GDPR: consent, contract performance, legal compliance, and our legitimate interest in operating a secure, well-run website.

5. Sharing of personal data

We never sell personal data. It is shared only with: trusted providers working on our behalf (payment processors, booking platforms, IT hosting) under written contracts; public authorities when legally required; and successors following a corporate reorganisation.

6. Cookies

This site relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. Withdraw consent anytime by clearing browser storage for this domain.

7. Data retention

Reservation and accounting records are kept for the period mandated by tax and gaming-licence law (usually 10 years). Marketing data is retained only while consent remains active. Server logs are removed within 30 days.

8. Your rights

Under applicable law, you may access, correct, erase, restrict or object to processing of your personal data, and request data portability. To exercise these rights, contact [email protected]. You may also file a complaint with your local data protection authority.

9. International transfers

When personal data leaves the European Economic Area, we secure adequate protection via Standard Contractual Clauses or equivalent measures.

10. Children

This website is for adults aged 18 and above. We do not knowingly collect data from children under 16. If you believe such information was submitted, contact us and we will remove it.

11. Changes to this policy

We may revise this policy periodically. The "Last revised" date above reflects the current version. Significant changes will be announced on this website.